When I first opened a restaurant in Singapore, I figured it was better to order beverages from a supplier instead of making one. Besides, I wanted to focus more on creating unique dishes so the beverages come secondary. So, I searched for a beverage and drinks supplier online and luckily, I found a reliable one.
The product that I always ordered from them were their Calamansi juice concentrates. Although I did try a few other beverages from them like their fruit punch, orange, local lemon, the one that is most popular among our customers is the Calamansi juice concentrate. They like how refreshing it is to drink and its citrus taste neutralises the food that they eat. Since I had gotten great feedback from it, I continued to order for it until today.
Customer Service
As for their customer service, I’d like to commend how responsive and accommodating they are. I am a paranoid and anxious person so I would always pester most of my suppliers about the items that I ordered. Some suppliers got tired of me, so in the end, I decided to stop transacting with them. Fortunately, my new supplier of juice drinks is really patient. They would never fail to give me updates, and they would always answer my inquiries professionally.
Another notable characteristic of this beverage supplier is how they would always make sure that they will be able to deliver my items on time. I’d always get my supply of fresh fruit drinks after 3 to 5 business days. Because of this, there wasn’t a time that the restaurant’s beverage stocks went short. Although there was one time that it got delayed, it didn’t really affect my business because there were plenty of stocks left in the inventory. Plus, I didn’t panic unlike what would always happen with my previous supplier. This is because I can easily track down the items that I ordered with the Shipment Notification emails that they sent to me.
Juice Dispenser Servicing and Maintenance
Aside from the Calamansi juice concentrates in Singapore, I also ordered some juice dispensers from them. The dispensers were pretty convenient because we don’t have to prepare the Calamansi juice drinks one by one anymore. This helps us save more time and better serve our customers.
As for their servicing and maintenance, the supplier also provided those services. Thanks to their preventive maintenance and corrective maintenance services, our juice dispensers rarely broke down. They would sometimes be the ones to remind us about the scheduled maintenance because we were so preoccupied with all the happenings in our restaurant that we forgot about it. Another great thing about their services is that it is so easy to reach out to them. Whenever there were emergencies (just like how our juice dispensers got busted), we just have to give them a call and they will fix it right away.
So, if you are looking for a reliable beverage supplier in Singapore, I highly recommend that you check out Natural Fruits & Drinks now! I can assure you that they are a drinks supplier in Singapore that would provide you with fresh fruit drinks and quality juice equipment.
